Fairmont Chicago - Millennium Park

$$$

4.3(2,979)

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Location & Hours

Address

200 N Columbus Dr
Chicago, Illinois 60601
United States

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Hours

Business Hours Not Set

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Contact & Links

Contact Information

(312) 565-8000

Restaurant Link

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About Fairmont Chicago - Millennium Park

Serene rooms & suites in a high-end lodging offering a trendy eatery, a cocktail bar & a chic spa.

Price range: expensive

Google-sourced data last fetched on April 4, 2025.

4.3/5

Based on 2,979 reviews

Recent Reviews

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Tanner Wood

2 weeks ago

I had an excellent experience at this hotel and would highly recommend it to others. My sister celebrated her 21st birthday over St. Patrick’s Day weekend, and we decided to visit Chicago to see the r...

LM

2 weeks ago

Pros: I loved that there was a tea kettle and multiple tea options in the room, as I love tea and most hotels just provide coffee. The bed was comfortable, room was spacious, and the bathroom was hug...

Timothy Joyce

a month ago

This is a great place to stay in downtown. The room was clean and spacious, with a firm but comfortable bed and a lovely view from the large window. Service was excellent throughout our stay. The are...

B H

a month ago

*Room 1423 for Valentine’s Day weekend- The Mays* 5 STARS DESERVED!!! My husband and I planned a long overdue getaway for the weekend and chose to stay here. We stayed for 3 nights and it was amazing!...

holly desselle

a week ago

The air conditioner wasn’t on the first two nights and it was 77 degrees in Chicago but they couldn’t flip the hvac for some reason… it was miserably hot and we couldn’t even use covers to sleep. My f...

What People Are Saying

Overall Experience

Customers generally had positive experiences, with an average rating of 4.2/5. Most reviewers praised the cleanliness, spacious rooms, and good service.

Customer Favorites

The food at Toro, the on-site restaurant, received high praise for being outstanding. Complimentary breakfast, snacks, and drinks were also appreciated by guests.

Atmosphere & Service

Guests highlighted excellent service from staff members, particularly the doormen, room service, and front desk. The ambiance was generally described as pleasant, with lovely views and well-equipped facilities.

Value & Quality

While the food quality was generally praised, some guests mentioned issues with pricing, such as the high valet parking fee and the urban experience fee feeling like a waste of money. Portion sizes and the value of amenities like microwaves and mini-fridges were also areas of concern.

Areas for Improvement

Guests suggested improving the cleanliness of carpets, providing a warmer welcome at the front desk, addressing confusion around hotel credits, and offering more transparent pricing without unnecessary fees. Additionally, having microwaves and mini-fridges readily available in rooms or the lobby was recommended.

Recent Trends

Recent reviews highlighted the importance of exceptional customer service, the convenience of on-site dining options, and the need for more transparency in pricing and fees. Guests also appreciated spacious rooms, comfortable beds, and convenient locations near popular attractions.