Domino's Pizza

2.5(409)

Restaurant Link View Photos AI Review Summary

Location & Hours

Address

163 Old Colony Ave
Boston, Massachusetts 02127
United States

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Hours

Closed • Opens Today at 10:00 AM

Monday10:00 AM - 1:00 AM

Tuesday10:00 AM - 1:00 AM

Wednesday10:00 AM - 1:00 AM

Thursday10:00 AM - 1:00 AM

Friday10:00 AM - 2:00 AM

Saturday10:00 AM - 2:00 AM

Sunday10:00 AM - 1:00 AM

Contact & Links

Contact Information

(617) 268-2900

Restaurant Link

Visit Restaurant Link

About Domino's Pizza

Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.

Price range: inexpensive

Google-sourced data last fetched on April 30, 2025.

2.5/5

Based on 409 reviews

Recent Reviews

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George

2 weeks ago

Have ordered from this location multiple times, they are always on time/early and my orders are always correct. Only didn’t give 5 stars because I wish there was a larger selection of food options

Darling Batiz

7 months ago

I’m so sick of this place!! Seems like they literally enjoy messing up orders. Every time I order, there’s a mistake! And don’t bother calling them, because they will get upset at you for calling to l...

Nate Holmes

3 months ago

This franchise should have its license revoked, they aren't interested in providing any sort of customer service. Result of my last 2 orders: 1) Ordered a "pinpoint delivery" to the beach during the s...

David L. Hamaker

a year ago

Ordered a pizza to my hotel room. The delivery driver got lost, reported the pizza as delivered, then called me to find the hotel. Eventually he showed up, left the pizza at the front desk instead of ...

CH3BZ

3 weeks ago

Fast friendly pick up experience last time I ordered. Delivery has been seamless as well aside from a delayed order once.

What People Are Saying

Overall Experience

The overall dining experience appears to be inconsistent and generally negative, with significant issues regarding order accuracy, delivery, and customer service. Many customers report problems and dissatisfaction.

Customer Favorites

No specific dishes or menu items were consistently praised as customer favorites in the provided reviews.

Atmosphere & Service

Service is a major point of concern, with reports of unhelpful and rude staff, missed deliveries, and lack of follow-up on complaints. There is no mention of the restaurant's atmosphere.

Value & Quality

Some customers have found the food quality to be inconsistent, and inferior compared to other locations. Pricing and portion sizes were not discussed in the provided reviews.

Areas for Improvement

Order accuracy and customer service are the primary areas needing significant improvement, based on the frequency of related complaints. Delivery reliability and responsiveness to complaints also require attention.

Recent Trends

Recent reviews indicate continued issues with order accuracy and delivery timeliness. While some recent customers have had positive experiences with order accuracy and timeliness, the issue appears to be ongoing.